FREQUENTLY ASKED QUESTIONS

 

Frequently Asked Questions (FAQs)

1. What sizes of bedsheets do you offer?

We offer bedsheets in the following sizes:

  • Double
  • Queen
  • King
  • Super King Check the product page for specific dimensions.

2. What materials are your bedsheets made of?

Our bedsheets come in various materials including:

  • Glace cotton
  • Microfiber

3. Are your bedsheets hypoallergenic?

Yes, we offer a range of hypoallergenic bedsheets. Please check the product description to confirm whether a specific product is hypoallergenic.

4. How do I choose the right bedsheet size?

Measure your mattress dimensions (length, width, and depth), and refer to the size guide provided on each product page to select the best fit.

5. How do I care for my bedsheets?

Care instructions vary by material. General guidelines include:

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6. Do your bedsheets come with pillowcases?

Yes, our bedsheets come as part of a set that includes pillowcases. The product description will indicate what is included.

7. Can I order custom-sized bedsheets?

Currently not having custom sizing . We may plan it for bulk requirement.

8. What is your return and exchange policy?

We offer a 7-day return and exchange policy. The product must be in its original packaging and unused. For more details, refer to our Return Policy page.

9. How long will delivery take?

Standard delivery usually takes 5–7 business days, but this may vary depending on your location and the availability of the item.

10. Do you offer international shipping?

 Currently as startup we have domestic supply PAN INDIA , international shipping unavailable unless any bulk order requirement 

11. What payment methods do you accept?

We accept:

  • Credit/Debit Cards (Visa, MasterCard, Amex)
  • PayPal
  • Google Pay
  • Phone Pay
  • Cash On delivery 

12. How do I track my order?

Once your order is shipped, you’ll receive an email with tracking information. You can also track your order via your account on our website.

13. Can I cancel or modify my order?

Orders can be modified or canceled if not shipped / dispatched. Contact our support team as soon as possible for assistance.

14. Do you offer any discounts or promotions?

Yes, we regularly offer discounts and promotions. Sign up for our newsletter or follow us on social media for the latest offers.

15. What should I do if I receive a damaged or incorrect product?

If you receive a damaged or incorrect item, please contact our customer service within 7 days of receiving your order, and we’ll arrange for a replacement or refund.

16. How can I contact customer service?

You can reach our customer service team via:

17. Do you offer gift wrapping?

Yes, we offer gift wrapping services at checkout for an additional fee.

18.  Do you offer bulk purchase discounts?

Yes, we offer discounts for bulk orders. Please contact our sales team for a custom quote.

19. Can I sign up for an account?

Yes, creating an account will allow you to track orders, save favorite products, and enjoy a faster checkout process.

20. Do you have an offline store ?

  Currently we are working online only.